Billing
Credits and billing
What uses credits, plans, seats and invoices.
Sending is free. Credits pay for data and AI work:
- Finding an email: 1 credit, only when one is found.
- Finding a phone number: 5 credits.
- A conversation Nova answers: 1 credit per person, however many replies.
- A Nova chat reply: 1 credit.
Standard adds 500 credits per seat each month, Premium 1,000; unused plan credits don't carry over. Buy more from 1,000 to 100,000 at a time; bought credits never expire.
Paying
Plans and credit packs are paid by card through a secure checkout. Adding seats or moving to a longer billing period is charged pro rata; removed seats keep working until the renewal. Invoices, receipts and your card are under Settings → Billing & plan → Manage payment.