Legal
Refund policy
Last updated November 2026
We want you to be happy with Relay.
Subscriptions
If you cancel, your plan runs to the end of the period you paid for and doesn't renew. If something went wrong in your first 14 days on a paid plan, contact us and we'll refund that period.
Credits
Unused bought credits can be refunded within 30 days of purchase. Credits already used, and monthly plan credits, can't be refunded.
How to ask
Email billing@[company].com from the workspace owner's address with your workspace name.