Legal

Refund policy

Last updated November 2026

We want you to be happy with Relay.

Subscriptions

If you cancel, your plan runs to the end of the period you paid for and doesn't renew. If something went wrong in your first 14 days on a paid plan, contact us and we'll refund that period.

Credits

Unused bought credits can be refunded within 30 days of purchase. Credits already used, and monthly plan credits, can't be refunded.

How to ask

Email billing@[company].com from the workspace owner's address with your workspace name.