Privacy policy

This policy explains what [Company] ("Relay", "we") collects when you use Relay, why, and the choices you have.

What we collect

• Account details: your name, email, password (stored hashed) and workspace settings.
• Workspace content: contacts, lists, campaigns, messages and knowledge you add or connect.
• Usage data: pages visited, actions taken and device information, to keep the service working and secure.

Prospect data

When you import or search for prospects, you decide whom to contact and why. You are responsible for having a lawful basis to contact them. We process that data on your behalf as a processor.

How we use data

To run Relay, send the messages you set up, answer replies when you turn that on, keep accounts secure, and support you. We don't sell personal data.

AI processing

When Nova writes or answers, the relevant text is sent to our AI provider to generate a response. It is not used to train their models.

Your choices

You can export or delete your data from the app, and ask us for a copy or correction at privacy@[company].com.